Necessity is the mother of all invention, and our current environment has introduced more challenges into our personal and professional lives than anyone could have predicted.   

Be it as a planner, partner, or provider in the live events industry, how do we continue to provide value to our customers in a time when we cannot meet face to face? For PSAV, we’ve rallied together through tremendous cross-functional collaboration, commitment and leadership, finding creative ways to adapt and engage in this very fluid environment.  

Professional EDge: Industry Education 

The desire to remain connected has never been stronger, and despite stay-at-home orders, we knew we could share thought leadership content that would provide a lasting benefit to our community by pivoting to virtual. 

As a result, our team is excited to introduce Professional EDge – our permanent platform for industry education! We kicked it off with Global Virtual Events Day on April 2, where we welcomed more than 13,000 unique visitors from 5countries. Our family of companies brought a team of digital experts to share real-life applications and solutions to help professionals plan, produce, and promote virtual events from start to finish.  

On April 7, we continued our interactive sessions with the launch of an eight-week series of webinars running through the end of May. Featuring great content from industry experts, all of these sessions are approved by the Events Industry Council for attendees to earn continuing education hours. 

Launching Professional EDge has been a bright spot for us. It’s a platform we always wanted to create but found difficult to prioritize amidst normal business levels. The sense of accomplishment that comes from finding new ways to evolve and elevate is a benefit we can all derive from great teamwork and creativity in our current environment. 

Chime Live Virtual Events Platform 

In a poll we recently conducted, more than one-third of meeting planners responded that the most daunting aspect of hosting a virtual event was audience engagement. With this in mind, we’re excited to introduce Chime Live, a new platform we’re using to host Professional EDge. Chime Live offers both a live webinar feed and a rich suite of interactive tools such as Polling, Notepad, UpVoter, ForumAsk a Question, Feedback Forms and Networking. It also provides users an engaging forum that lives on after the event. We want to learn what matters most to you, so we can continue to develop fresh content that resonates and brings even more value to Professional EDge.   

See the Possibilities 

Whether it’s through 3-D renderings from our Encore locationsthe use of Vision Templates or virtual site visits, we have aligned resources to help you ‘see’ the possibilities in all our venues. We’re using Microsoft Teams to collaborate and can pull in solution experts as needed to talk through your organization’s objectives and discuss options to create engaging experiences for your attendees – be they inperson, virtual or hybrid. 

By leveraging technology, we have thopportunity to remain connected unlike any generation before us that has gone through dark times. The internet may be our conduit, but our connections are no less genuine or valuable. If anything, we are all learning new ways to create value and engage, which will make those inperson moments even more impactful in the future. 


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